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Insurance Claims

Travel Insurance Select Claims

To Report a Claim, call the Claims Department as soon as reasonably possible:

Be prepared to provide:

  1. The Policy's benefit provision(s) that are the basis of the claim (i.e. Medical Expenses),
  2. The name of the company that arranged the Trip (i.e., tour operator, cruise line, or charter operator)
  3. The Trip dates
  4. The amount that the Insured paid for the Trip.

A claim form will be completed for the Insured to review and sign along with a list of items the Insured must attach to substantiate the loss. The completed form and any attachments should be returned to:

Claims Department
1145 Clark Street
Stevens Point, Wisconsin 54481

All California claims will be administered by Mercury Claims Administrator Service, LLC.